7 Things We Do Better
''We challenge you to find another computer consulting firm in the Reno, Sparks and the surrounding areas that would dare to make these promises...''
- We Guarantee One Hour Response.
Our expert technicians will address your computer support problem immediately or call you back in sixty minutes or less. If your call is not responded to in one hour, we’ll fix it for free, guaranteed.
- No Wait Repair.
Why wait all day for your computer to be repaired? Your computer IT network is important to you, so we offer prompt remote network IT support services. If we can’t fix it remotely, we will dispatch a technician the same business day.
- No Technical Jargon.
You’ll get the clear answers to your computer and IT support questions that you deserve. We will explain things clearly and will not try to impress you with technical jargon from our IT support specialists.
- 100% Unconditional Satisfaction is Yours – We Guarantee It.
Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to make you happy with our IT management & network support services. We always go the extra mile to make sure that you are totally satisfied with our work.
- No Unpleasant Or Unexpected Surprises.
You should EXPECT that no damage will be done to your network or your data. Before we start working on your computer or network, we will evaluate your problem and alert you to any potential risks involved in fulfilling your job. If there are any risks, they will be explained in full, and your authorization and agreement will be obtained before the work begins. You can also choose to have your data backed up before we start any work on your machine.
- All Projects Completed According to Schedule AND Budget - Guaranteed.
Know that by hiring us for IT Consulting, to complete a project or perform network services, there will be no nickel and diming for charges that are unexpected. Sometimes this happens with unethical and incompetent technicians who have improperly planned and researched. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.
- Your Bill Will Be Accurate - That’s Our Promise.
Each detailed bill will from us will be completely accurate - guaranteed. You pre-approve all IT management services charges and we bill you accordingly. You’ll never be surprised.